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Scheduled emergency appointmentsHRS Dental Services by Becker
Emergency care by Becker
Dental emergencies at the Hôpital Kirchberg (HRS) — care by appointment.
A scheduled dental emergency service at the Hôpital Kirchberg (HRS): book an appointment slot online, subject to availability, and you are seen at a set time. Open to all, with priority given to patients and staff of the Hôpital Robert Schuman.
You book the first available slot at the Hôpital Kirchberg (HRS), online or by phone — with the equipment and safety of the hospital. No open-ended waiting room: you know your appointment time in advance. The service is open to all, with priority given to patients and staff of the HRS.
Other options if needed
112 — life-threatening emergency
Your regular dentist
Emergencies we treat
These are the situations we treat. Book online through Doctena or by phone, subject to availability in the schedule.
Persistent toothache
Pain that comes back at night, does not respond to painkillers or reacts to hot and cold. We identify the tooth involved and propose the right solution for you.
Priority care
A broken or displaced tooth
After a blow or a fall. The sooner the tooth is treated, the greater the chances of keeping it. Contact us without delay.
Priority care
Swelling or infection
A swollen gum or cheek, an unpleasant taste in the mouth. Infection responds well when it is treated quickly.
Priority care
A crown or bridge that has come loose
No pain, but the tooth remains fragile. A scheduled appointment in the following days is enough to re-cement it properly.
Scheduled appointment
Knowing where to turn
Is this an emergency?
Not every dental situation follows the same route. This guide helps you work out who to call, and how quickly.
Call 112
Difficulty breathing or swallowing
Swelling spreading rapidly towards the eye or the neck
A high fever together with swelling of the face
Bleeding that will not stop after pressure is applied
Major facial injury, loss of consciousness
Book an emergency appointment slot
A knocked-out or displaced tooth after a blow
Severe pain that does not respond to painkillers
Localised swelling of the gum or the cheek
A fractured tooth with the pulp exposed
An abscess, a persistent unpleasant taste in the mouth
A scheduled appointment is enough
A crown or bridge that has come loose, without pain
A bracket that has come off or an orthodontic wire sticking out
Sensitivity to hot or cold, without spontaneous pain
A temporary filling to be replaced
A check-up after root canal treatment
Still unsure? Call (+352) 26 68 11 40 0: we will point you to the right care, including when it is not ours to provide.
First steps
What to do while you wait for your appointment
These steps are no substitute for an examination: they limit the damage until you are seen. If in doubt, call us — we will point you to the right care.
A tooth knocked out after a blow
Do not clean it by rubbing and do not touch the root: hold it by the crown. Keep it in milk or in saline solution, never in water, and contact us immediately. How quickly it is treated determines the chances of reimplantation.
A broken tooth
Keep the fragment in milk or saline solution and bring it to the appointment: it can sometimes be bonded back on. Rinse your mouth with lukewarm water and avoid chewing on that side.
Pain that will not go away
An ordinary painkiller can bring relief while you wait for the appointment. Do not place aspirin or a tablet directly on the gum: it burns the tissue without acting on the pain. Avoid applying heat to the area, which makes inflammation worse.
Swelling of the cheek
Swelling signals an active infection that must be assessed quickly. Do not pierce it and do not apply heat. If the swelling interferes with breathing or swallowing, or comes with a high fever, call 112.
A crown or bridge that has come loose
Keep the piece, clean it with water and bring it to the appointment. Do not stick it back yourself with shop-bought glue: this often makes proper re-cementing impossible and can condemn the supporting tooth.
A bracket or orthodontic wire
A wire sticking out can be dealt with using a little orthodontic wax placed on the part that is rubbing. Never cut a wire yourself. Call the clinic that looks after your treatment for a repair appointment.
Frequently asked questions — dental emergencies
How do the scheduled dental emergency appointments at the Hôpital Kirchberg (HRS) work?
You book an appointment slot online through Doctena, or by telephone on (+352) 26 68 11 40 0, and you are seen at a set time: no waiting in a room without an appointment. We offer you the first slot available in the schedule of our clinic within the Hôpital Kirchberg (HRS). The service is open to all, with priority for HRS patients and staff.
Is this service reserved for hospital staff?
No. It is a private dental clinic set up within the Hôpital Kirchberg (HRS): it sees all patients, whether or not they are under the hospital’s care. Priority is given to inpatients and to HRS staff, but online booking through Doctena is open to everyone, 24/7.
What should I do outside your opening hours?
For a life-threatening emergency — major facial injury, bleeding that will not stop, difficulty breathing or swallowing —, call 112. For dental pain outside our hours, contact the dental on-call service or your regular dentist, then book a slot with us as soon as we reopen. Online booking of emergency slots stays available at any hour.
Why are the dental emergencies at the Hôpital Kirchberg (HRS)?
Because the site meets two conditions: our clinic is located within the Hôpital Kirchberg (HRS), and it has complete clinical facilities — operating microscope, dental imaging, specialist treatment equipment. Orthodontics, endodontics and emergency consultations are brought together on one site, which makes coordination simpler when an emergency calls for the opinion of a specialist dentist.
The Cone Beam (CBCT), the panoramic X-ray and the lateral cephalogram involve radiation. They are carried out by referral only, from a dentist or a doctor, who defines the area to be examined.
End of this route
This examination can only be carried out by referral.
Speak to your regular dentist or your doctor: they decide whether an imaging examination is needed, which one, and on which area. They will then give you a referral.
